Lead Instructional Design

Department:

Capability Development - Content Management

Location:

Global

Job Purpose

The Lead Instructional Designer is a resilient and culturally conscious individual who works interdependently to achieve the goals of the global learning team. They produce learning solutions for synchronous and asynchronous experiences by conducting needs analysis, design, development, and evaluation. They maintain course catalogs, mentor others, and research and implement modern learning techniques in content design. They possess expert project management skills and maintain relationships with key decision-makers to deliver value-maximizing outputs that aid the team in driving the company’s strategy. They partner to build strategies to improve efficiencies and promote alignment between the learning team and our partners. They develop others in design and adapt to working in a fast-paced remote environment with changing circumstances, direction, and strategy.

Organizational Chart

Meet the Expert

Video Description

Job Description

Roles and Responsibilities

Apply adult learning instructional design principles to build solutions for delivery across multiple platforms.
Partner with Learning Professionals, SMEs, and project collaborators to conduct learning needs analysis and evaluate results.
Formulate curricula that align with proficiencies and knowledge gaps to produce desired behaviors.
Maintain learning catalogs by converting content to interactive, digital formats that reflect business change while accommodating the four ways of working.
Conduct train-the-trainer sessions for Learning Professionals and partners and mentorship to content creators.
Oversee the instructional design process from conception to implementation.
Continuously improve project management processes based on lessons learned.
Leadership responsibilities including coaching, development, and performance management for team members.
Build and maintain strong relationships with stakeholders, including clients, SMEs, and project sponsors.
Communicate project progress, challenges, and recommendations effectively to stakeholders.

Tasks and activities

Use authoring software, animation, audio, and video editing/production tools to produce digital content
Conduct quality assurance of learning content for adherence to industry standards, instructional design, and adult learning principles, to reduce cognitive load and increase engagement.
Lead creative strategy and design for high-visibility projects, scope and provide level-of-effort assessments
Provide training and support to team members on instructional design methodologies, tools, and technologies.
Facilitate workshops or training sessions for stakeholders on instructional design principles and best practices.
Identify opportunities for professional development and skill enhancement for the instructional design team.
Encourage a culture of continuous learning and knowledge sharing within the team.
Develop project timelines, milestones, and deliverables.
Coordinate with stakeholders, subject matter experts (SMEs), and other team members to gather requirements and feedback.
Ensure projects are completed on time and within budget.
Develop and implement instructional design strategies aligned with organizational goals and objectives.
Stay updated on industry trends and best practices in instructional design.
Conduct needs assessments and analysis to identify learning gaps and opportunities.
Recommend appropriate instructional methods and technologies to meet learning objectives.
Lead the development of innovative instructional approaches and solutions.
Conduct quality reviews of instructional materials to ensure accuracy, effectiveness, and adherence to standards.
Implement evaluation strategies to assess the impact of learning interventions.
Continuously improve instructional design processes based on feedback and evaluation results.
Establish and maintain quality assurance standards and procedures.
Solicit feedback from stakeholders to ensure alignment with their needs and expectations.
Actively involve stakeholders in the development process to foster collaboration and ownership.

Preferred Skills and Qualifications

5 years experience in a similar role, working in an environment that facilitates rapid management response.
Academic Degree in Adult Education, Educational Technology, Instructional Design, or another related field (or comparable work experience).
Demonstrated ability to apply adult learning principles, use iterative instructional design methodologies (i.e., ADDIE, SAM, etc.), perform comprehensive needs analysis, and use critical thinking skills and analytical approach to problem-solving and driving toward solutions.
Demonstrated mastery of instructional design tools such as Articulate, Storyline, Adobe Creative Suite, and Vyond.
Demonstrated mastery of communication, collaboration, and messaging platforms to facilitate cross-functional partnerships.
Demonstrated ability in production-ready storyboards with strong writing ability, creativity, attention to detail, and proofing and editing skills.
Demonstrated ability to use data and metrics to draw conclusions and make recommendations
Able to work on project teams using traditional or modern project management approaches.
Excellent communication and interpersonal skills to work on multi-cultural, cross-functional teams.
Must be flexible to accommodate global schedules and multiple time zones.
Must be skilled in English; proficiency in other languages is an asset.